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Our Commitment to You

 

BFHU is committed to high standards of practice and ensuring that our activities are open and fair, honest and legal.


 

We are Clear

• We will explain the details of any regular gift before you sign up.

• We will be clear about who we are, what we do and what your gift will be used for.

• We will give clear instructions about how you make a gift and how you might cancel a regular gift.

 

We are respectful to Donors

• We will not put unfair pressure on you to make a donation.

• If you tell us that you don’t want us to contact you in a particular way (eg by telephone) we won’t do it.

 

We are Responsible

• We always comply with the law when we fundraise.

• We will only use your personal information for the purposes stated and for which you have given your consent

• We make sure our events are well run and meet health and safety and environmental requirements.

 

We are Open

• We will provide on request any reasonable information about our fundraisers, whether they are paid or volunteers.

• We will answer any reasonable questions you have about our administration and fundraising costs.

 

We are Fair

• We will listen to your views on our fundraising activities.

• We respect the rights and dignity of any beneficiaries of the BFHU.

• If you want to cancel any regular gift, we will carry out your instructions as soon as possible.

 

We are Socially Responsible

• We recycle.

• We build links with the local and international community.

• We recognise and accept individual and cultural diversity.

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